Frequently asked questions
Booking, cancellations, payments and how Voleea works for players and coaches.
About Voleea
Why book through Voleea?
Voleea brings trusted padel coaches together in one place. Compare coaches, check their availability and book your next lesson.
Who is Voleea for?
Whether you're booking your first lesson or preparing for tournaments, you'll find a coach that matches your level.
Can beginners use Voleea?
Yes. Many coaches specialise in working with beginners. Choose a coach and book your first lesson.
Booking and payments
How do I choose the right coach?
Every coach profile includes experience, coaching level, languages, location and price, making it easier to compare coaches and choose the right one.
How do I book a lesson?
Choose a coach. Pick a time. Confirm your booking. We'll send your confirmation by email.
Can I cancel a lesson?
Yes, you can cancel any time before the lesson starts, from “My bookings”. Cancelling within your coach's free-cancellation window — usually up to 24 hours before the lesson — is free. Cancelling later is recorded on your account, where coaches can see it.
Can I reschedule a lesson?
Lesson rescheduling isn't available yet. If you need a different time, cancel your lesson and book a new one.
How do payments work?
Each coach sets their own price — you'll see it before you book. You pay your coach directly at the court; court rental is paid to the club separately.
For coaches
How do I become a coach?
Create your coach profile, complete the required information and submit it for review. We'll email you once it's approved.
How does coach approval work?
We review every coach profile before it's published, so every profile meets the same standard.
What does it cost to coach on Voleea?
Nothing during our launch period — listing your profile and taking bookings is free, and you keep the full lesson price. We'll let coaches know well before that changes.
Support
How can I contact support?
Need help? Email us at info@voleea.com.